Why Wing is NOT like Siri

Why Wing is NOT like Siri

(by Karan Kanwar)

In the past, when people would ask me what Wing is all about, I used to explain by saying it’s an intelligent personal assistant who lives on your phone. I’d always get the follow up: “So kind of like Siri?” I realized I wasn’t explaining it very well, a similar example might be explaining Airbnb as “an app that gets you a place to stay,” which sounds exactly like Kayak, TripAdvisor, and Booking.com. As we all know, Airbnb is very different.  So to help people I’ve confused in the past, I thought I’d write a little post explaining why Wing is NOT like Siri!

  1. Wing doesn’t get confused

Siri is purely a digital assistant, which means if you give her something complex—she’s going to either fail, or Google it! In fact, if you asked Siri, “Hey Siri, can you deliver me all the ingredients to make Kung Pao Chicken around 4 pm today?” She’ll search Google for “Kung Pao Chicken.” When you say the same thing to Wing, Wing will respond, “Of course! We were able to find all the necessary ingredients & delivery to your home for $24.93, assuming you’re making enough for 2. Shall I go ahead and charge your card for that amount? Instacart will deliver it by 4 pm! Also, I’ve gone ahead and sent the recipe to your phone. Enjoy the Kung Pao :-)” 

  1. Wing never disappoints

I grew up in Hong Kong, and there was this snack I really loved that unless you know of a good Asian store in America, you can’t find it. It’s called “Pretz.” If you ask Siri to get you a box of Pretz, again, you will receive a Google search for “Prets.” With Wing, you might have to wait 10-15 minutes for our research team to figure out the best way to get it done, but we might say: “We were able to convince a store owner in Hong Kong to post a box of Pretz to your US address. It will cost $11.48 with international shipping. Would you like us to proceed?” or it may send you notice that one of those Asian stores carries it.

  1. Wing is dependable

If you ask us to do something important, like find you a sitter for your child or a pet in the 45 minutes, you can count on the fact that we will be able to get it done, no matter what! If it’s something super short notice like that, granted, it may be a little more expensive – but we will find a way to get it done!

  1. Wing works in your best interest

This is probably the most important difference, because of our business model we’re incentivized primarily to keep you happy above all else.